For stock products, cancellation notices must be received at least 24 hours before the shipment date, and may be subject to a restocking fee at our discretion. For custom products, if you cancel before production has started, we may be able to accommodate your request, but we cannot guarantee cancellation. Once a custom order reaches the factory floor, we cannot issue any refunds. Orders usually reach the factory floor within 48 hours of approval. Some unusual or very large orders of stock products may be processed as custom orders and will be non-returnable. A Sign For Safety India representative will contact you and secure your written consent before converting a stock product order into a custom product order. Sign For Safety India reserves the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per business or per order, in our sole discretion. In the event we change or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, or phone number listed on the order. Sign For Safety India reserves the right to cancel any custom orders containing profane, obscene, abusive, offensive, objectionable, or unintelligible language, or any orders that violate third-parties’ intellectual property.